Excellent
I am astounded by the amazing service I received from Simon at Southern Hardware Supply. I live in Canada. The door hardware in North America is different than UK style hardware. I have custom-made doors with sentimental value but made with UK dimensions. I looked high and low in North America for the right hardware even online and couldn't find it. I only needed a couple tubular deadbolts with 1 3/4" backset, which are worth about 10 pounds but it would have cost me around $90 to get them in NA. Simon went way beyond expectations to help me get the parts and ensure I ordered the correct parts and even through in an extra incase one broke to save me the hassle of getting them again. I'm sure he made negligible profit but was so incredibly helpful anyway. I'm so impressed.
Southern Hardware Supply is a UK Hardware Store based in Maidstone, South East England. Southern Hardware Supply is located at Cuxton Rd, Maidstone ME15 9YF, UK.
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