Really friendly, helpful and well-informed. Test rides really helped me to make up my mind. I would highly recommend.
Popped in today, didnt have a clue what bike I wanted, Tony was soo helpful, nothing was too much trouble. I must of asked about 50 questions :) Tony let me take 2 bikes for a test ride, will be ordering within the next week, once I've made my decision. Would recommend to anyone. Was well worth the 40 miles drive.
I was looking for an electric bike to take on camping trips and after doing a bit of online research I decided on the make and model I wanted. Me and my boyfriend visited Electric Bikes Kent around September/October last year to ask if there were any in stock. We received a warm welcome from the owner who said there was currently a difficulty with the supply as they are fairly new and were instantly very popular. He said he should have one in January and took my email address and said he would let me know. Sure enough, I received an email and made arrangements to go and look at the bike. Tony had the bike out ready, fully charged and in the folded position so we could all work out how to unfold it together. I am new to folding, electric bikes so this was really helpful. Once we'd unfolded it and Tony had made some slight adjustments to bike, he explained how to use the assistance settings. I then went for a ride around the car park and loved the bike. Tony then suggested he could take us for a longer ride so we could see how the bike works going uphills. He got a bike out for himself, he lent a bike to my partner and I was using the one I was interested in buying. We went around some country lanes and I went up the hills with ease using the assistance. It was amazing!! I have had some health issues and have become quite unfit over the last few years. This bike is perfect as it gives me different levels of assistance so I still have to do some work but can make trips that I wouldn't have been able to on a normal bike. We got back to the shop and my partner had a go on the bike and also loved it. Tony then took the time to show us how to fold the bike and after I had bought it assisted with putting it in the boot of the car. Thank you Tony for taking the time to explain the bike and show me exactly how it works and for the short trip so I could get a feel for the bike going uphills. If you want a bicycle that can offer a little more assistance with a battery then I highly recommend you visit Tony at Electric Bikes Kent in Maidstone.
I was looking for a new electric bike for my wife for Christmas and visited Tony at electric bikes Kent who could not have been more helpful and took me carefully through the range available and what would best suit which included a test ride. after taking on board all Tony's suggestions we settled on the model we both thought would suit my wife, which it did and she was delighted. If you would like to try or buy an electric bike in Kent you should visit Tony.
Great little shop with a good range of models, Tony couldn't have been more helpful and too my surprise he had the bike I was looking for, ready to go. I took a 20 minute ride on the new bike, which included quite a hill. Loved the bike and bought it on my return to the shop. Tony many thanks, as a 71 year old I am enjoying biking again with just a little help from the battery.
Electric Bikes Kent is a UK Bicycle Store based in Maidstone, South East England. Electric Bikes Kent is located at Lock Ln, Maidstone ME14 3AU, UK.
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